Benaka Healthcare is an online eCommerce marketplace dedicated to bio-medical equipments, laboratory equipments, scientific equipments, life science products, veterinary products, Ayurveda products, diagnostic kits and medical supplies to the healthcare professionals and enterprises around the world. We supply new innovations, technologies and solutions that healthcare professionals need everyday.
We are focused on one mission: supplying professional medical and pharmacy providing value added services to our customers. Benaka caters to healthcare professionals providing up-to-date product information and the recent developments in the industry. Our mission is to provide customer focussed information to the medical fraternity under one roof helping our buyers to make an informed decision before making their purchase.
We help medical professionals, healthcare institutions, biomedical engineers, administrators, technicians and industry to purchase, rent, develop, manage, and use medical instrumentation and related technologies safely and effectively. We closely work with the buyers to reduce their capital expenditure and helping them to provide affordable healthcare to masses.
We provide the latest offers, prices, online catalogs and other specialized features, Benaka ensures that the buyer gets complete, up-to-date information from the web portal without referring to multiple catalogs and dealing with multiple vendors. Benaka Healthcare aims to be a one-stop solution for healthcare professionals, providing complete, accurate and the latest information for a number of healthcare products and technology at their fingertips.
We are committed to providing customers with innovative, cost-effective products and solutions to improve quality of life. Through our extensive research and network we source and supply medical devices and equipment of all types, from all places, including difficult to find ones. We are the liaison with the manufacturers during the entire sales cycle, as well as for our customer service needs. Focus on sales effectiveness and consistency in service efficiency is the hallmark of our reputation.
We are team of experienced and hardworking professionals; our focus is client satisfaction and project delivery within agreed timeline. We will continue our effort to assist our customers with world-class products and technology. Our customers are our biggest strength - we are confident that our relationship will flourish further as we move ahead.
Benaka Healthcare excels in understanding customer requirement, providing customer relevant solution, with a focus on project delivery under the visionary business leadership of Mr.D.C.Chetan the founder of the firm in 2009. His managerial aptitudes, continuous learning of the business and lively authority abilities have empowered us to increase the trust of substantial number of patrons. He has enabled Benaka Healthcare to achieve growth, delivering commitments and aims to become leading, devices and technology provider in India.
The Vision of Benaka Healthcare is to be the preferred choice for business in the healthcare fraternity. We deliver on our vision by striving for innovation, research, excellence and customer value creation every day.
With our state-of-the-art research, we support our customers in both industry and research to improve their offerings and to achieve healthcare excellence. We work alongside our clients as one team with a shared vision, common purpose, to achieve extraordinary results, outperform the competition and to see things innovatively.
Our passion, our employees
Our passion is our customer success, we would feel a sense of pride when our customers are successful. Understanding customer requirements, honesty, integrity, excellence, sustainability, and friendliness are driven by our values. Our employees belong to an expert team across geographic, linguistic, and cultural borders, they work together on a single mission: Creating excellent customer value on a sustainable basis.
Mr DC Chetan is the founder of Benaka Healthcare and he is responsible for business development, strategic sourcing, business operations, managing finances, managing logistics, customer services, leading cross functional teams and digital transformation. He is focusing on achieving business growth, delivering commitments, customer success and aims to transform Benaka Healthcare as a leading medical devices and technology provider in India.
He has been working on Benaka Healthcare’s market expansion plans, delivering business commitments, strategic growth objectives, and driving strategic partnerships in the region. He will continue to work on Benaka’s agenda of providing innovative technology products and business solutions to enhance access to high-quality, affordable healthcare solutions first in India then in other markets.
He is passionate about formulating and leading business for Benaka Healthcare in India, Middle East, Africa, Asia, Europe, North & South America. He has been directing Benaka Healthcare strategic growth, defining and executing roadmap to maintain momentum in Indian market whilst creating awareness about Benaka’s products and digital services worldwide.
He has earned his Masters of Business Administration from the University of Lancaster, UK and he has completed his Post Graduate Diploma in Business from IBS India. He has senior management and leadership experience in India and abroad.
We have employed a sizable team of highly skilled and experienced personnel having immense expertise in their respective domains. These professionals work in close co-ordination with each other to make available our superior products and services. We ensure that all the team members are motivated to adopt technological advancements through periodic training and workshops. Also, these professionals are proactive in their approach and make sure that the clients are satisfied to the maximum.
The various members of this team are:
There is a increasing pressure for cost reduction and be efficient while improving the quality of patient care for the Healthcare organizations. Our focus is offering best suited products and services and helping healthcare organizations to improve the functioning of an equipment planning and hospital planning process.
The purpose is to resolve issues in the current operations and provide improvised products, cost-effective solutions that enhance patient care and foster positive relationships. We provide key inputs to the healthcare process that improves workflow, managing risks, lowering your capital costs, increased quality products, improved customer relations, increased reliability, higher profit margins, improved productivity, better internal coordination and reduced stress.
We provide market based prices, buy back options for your existing equipments, easy payment modes, arranging unsecured and secured loans, quality assured products, experienced professionals, sophisticated infrastructure, Pre-sale and Post-sale service, transparent dealings, installation and application training.
Your medical devices should function reliably and safely with as little downtime as possible. In order to achieve this, we regularly checked and service the equipment’s both online and offline support. Many customers who enquire and buy our healthcare equipment’s are very important to us, we carefully listen to what they have to say and try and understand the problems from their perspective.
Our support service team responds to our customer inquiries, ranging from everyday maintenance, service, repair or replacement of the parts you can rely on us. Our engineering support and service teams receive extensive training at regularly scheduled intervals. They learn about technical maintenance and we train them to perform other important service procedures using state-of-the-art processes and procedures.